Stressless from home to the gate
Worth knowing prior to DEPARTURE
Worth knowing prior to DEPARTURE
Hand Luggage
Before booking, you should obtain information on this subject from the respective airline. You can find important information on the airlines' websites or contact your travel agent.
Check-In
You should arrive at the check-in about 120 minutes before departure. The check-in time, however, depends on the airline with which you have booked your flight.
Fast Track
Use the Fast-Track-Lane to arrive faster at the security check. All passengers with a Flexi Plus ticket can use this service for free. All other passenger can buy a Fast-Track ticket for only 5 € at the information desk in the terminal.
Security Control
Before setting off on your journey you might ask yourself, which items are allowed in your hand luggage and which items are allowed in your check-in luggage.
Unaccompanied Children
Before making a reservation, it´s recommended to check the respective airline. You can find important information on the Internet sites of the airlines or contact your travel agents.
Mobility Impaired Passengers
We want you to feel comfortable at our airport. To ensure that you receive the service you want and need, your early registration with your airline is important. Please indicate the type of restriction you have and the level of care you require as early as when you make your booking at the travel agency or online, or at the latest when you pick up your ticket.
Duty-Free / Travel-Value
In duty-free shopping, a distinction is made between duty-free and travel-value.
Duty-free shopping is only possible for travellers whose destination lies outside the EU or on the Canary Islands. If your travel destination lies within the EU, you can take advantage of travel-value offers. Only duty-free tobacco goods may no longer be sold to travellers within the EU.
You will find the duty-free and travel-value shop in the departure area on the first floor behind the security checkpoint.
Smoking
For our passengers, there is a smoking lounge in the security area next to the Italian café “Tramezzini”. In a cosy atmosphere, you can enjoy a coffee or espresso, or a glass of wine with small snacks. You can really enjoy yourself here!
In the public areas of the airport, visitors and travellers are still requested to use the smoking facilities in front of the terminal building or on the outdoor terrace at the panorama restaurant.